The item I want is out of stock.
If an item is out of stock, it usually means its gone for good. We only manufacture our designs once so when it's gone it's gone. Please get in touch with us to find out for sure.
Why is the item I want available to pre-order?
Sunday Club Clothing only make limited quantity collections, as such we allow customers to pre-order the new designs to guarantee they're able to get them when they're released.
What payment types do you accept?
1. All major credit cards (Visa, Mastercard, American Express etc.) 2. Paypal 3. Sunday Club Clothing gift cards.
I need help ordering, what do I do?
Please contact us at firstname.lastname@example.org for help with your order.
Do you have a size guide?
All of our products have a size guide link in their description.
Has my order been placed?
All successful orders will receive an order confirmation e-mail within 30 minutes. If you have not received your confirmation e-mail, first please check your e-mail junk or spam folder. Alternatively, login to your account and check My Orders. If you have still not received your order confirmation and it does not appear in My Orders, please contact us.
Can I change my order after purchasing?
We aim to process and pack your order as fast as possible, as such we can only change your order before it has been shipped. To change your order, please contact us and give your name, order number and what changes you would like to make.
How do I use my gift voucher or promo code?
Use the code provided during the checkout process and the amount will be deducted from your order.
Is it safe to shop here?
sundayclubclothing.com uses a SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
How much is delivery?
Click here to see our delivery charges
Can I track my order?
Depending on the choice of delivery method, your tracking number will be e-mailed to you when your order has been dispatched. This is usually 1-3 business days after you have placed your order.
How long will it take to get here?
United Kingdom: 3-5 business days from dispatch.
International: 5-10 business days from dispatch.
Can I change my delivery address after placing my order?
Your delivery address can only be changed as long as your order has not been shipped. To change your delivery address, please contact us.
I've made a pre-order, when will I get it?
All pre-order items will state the estimated date of arrival in their product information. Please note, the date of arrival may change due to unforseen circumstances.
Where do you ship from?
All orders are picked, packed and dispatched from our office in Poole, Dorset.
How do I return an item?
See our returns policy here
What are my options when returning an item?
Sunday Club clothing is based in the UK, and as such conducts itself according to laws and regulations governing distance selling in the United Kingdom. You may return an item for your choice of: 1. Refund back to your original payment method. 2. Exchange (for another size).
When will I receive my refund?
Refunds are usually processed within 1-3 working days of receiving your returned item. Please note that your banking service may need 3-5 working days to clear the funds back into your account.
I've had a crash and ruined my kit. Can you help?
If you've been unfortunate enough to have a crash and ruin your SCC kit, don't worry. Send an e-mail to email@example.com with details and photos of your damaged kit, including your original order number and we will send you through a 30% discount for a replacement kit. To claim this discount code you must: 1. Provide your original order number. 2. Provide photos that show the full kit, plus any damaged areas. The discount code provided may only be used on items from the same product group. If for example your jersey is damaged, a discount code will be provided for the purchase of 1 jersey. Please note, this policy does not cover the normal wear and tear of a kit as it ages. If in doubt, please get in touch.